Privacy Policy

Last Updated: March 2025

1. Introduction and General Provisions

Welcome to contattolocale.org. This Privacy Policy describes how we collect, use, process, and disclose your personal information in connection with your use of our website and services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By accessing or using contattolocale.org, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.

This policy applies to all visitors, users, and others who access the Service ("Users").

2. What Data We Collect

We collect several types of information for various purposes to provide and improve our Service to you. This includes:

  • Personal Identification Information: Name, email address, date of birth, gender, and location data you provide during registration.
  • Profile Information: Photos, biography, interests, preferences, and any other information you choose to include in your profile.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, including pages visited, time spent on pages, clickstream data, and other diagnostic data.
  • Communication Data: Messages you send and receive through our platform, including chat logs and any content shared in communications.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

3. How We Use Your Data

We use the collected data for various purposes:

  • To provide, maintain, and improve our Service
  • To create and manage your account
  • To facilitate connections and matches between users based on preferences
  • To communicate with you, including sending service-related announcements, updates, security alerts, and support messages
  • To personalize your experience and deliver content relevant to your interests
  • To monitor and analyze usage patterns and trends to improve our Service
  • To detect, prevent, and address technical issues, fraud, or illegal activities
  • To comply with legal obligations and enforce our Terms of Service

We process your personal data based on your consent, the necessity to perform our contract with you, compliance with legal obligations, or our legitimate interests in providing and improving our Service.

4. Data Sharing with Third Parties

We do not sell, trade, or rent your personal identification information to third parties for their marketing purposes without your explicit consent. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of contattolocale, our users, or the public.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Data Protection

We implement appropriate technical and organizational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Our security measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure server infrastructure with firewalls and intrusion detection systems
  • Regular security assessments and vulnerability testing
  • Access controls and authentication mechanisms
  • Regular backups and disaster recovery procedures

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to improve our security practices.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Right to Access: You can request copies of your personal data we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request restriction of processing your personal data.
  • Right to Data Portability: You can request transfer of your data to another organization or to you.
  • Right to Object: You can object to our processing of your personal data.
  • Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below. We may need to verify your identity before processing your request.

7. Cookies (Cookies)

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small data files that may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
  • Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functionality Cookies: Allow the website to remember choices you make (such as language preferences) and provide enhanced, more personal features.
  • Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Most web browsers allow some control of most cookies through browser settings.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

We will also provide notice via email and/or a prominent notice on our Service prior to the change becoming effective if the changes are material. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

9. Contact Information

If you have any questions about this Privacy Policy, your personal data, or our privacy practices, please contact us:

Email: [email protected]

Address: Data Protection Officer, contattolocale.org

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.